...our Policies
Flat Rate Shipping
$0 to $49.99 = $3.95
$50 and over = FREE USA Shipping
Email for rates outside the 50 US States.
$0 to $49.99 = $3.95
$50 and over = FREE USA Shipping
Email for rates outside the 50 US States.
US Mail Delivery
Most orders ship within 3 days of receipt via US Mail. Allow an additional 3 to 4 days for your favorite mail-person to make the delivery.
Most orders ship within 3 days of receipt via US Mail. Allow an additional 3 to 4 days for your favorite mail-person to make the delivery.
No Chew-thru Manufacturer's Warranty
If your bird chews a hole in the tuff-tubing within 12 months
of purchase, the manufacturer will replace it free!
Suction cups are NOT included in this warranty.
If your bird chews a hole in the tuff-tubing within 12 months
of purchase, the manufacturer will replace it free!
Suction cups are NOT included in this warranty.
Bead Color Selection
We (almost) always fill a color request, but we can't guarantee it -or- a particular shade of color. If you have a second choice or a color you don't want, just tell us when filling out the order.
We (almost) always fill a color request, but we can't guarantee it -or- a particular shade of color. If you have a second choice or a color you don't want, just tell us when filling out the order.
30 Day Returns & Exchanges
Return an item(s) within 30 days of purchase for a full product refund. Just email to let us know it's coming. Then, drop it in the mail! Note: To and from shipping is not refundable. For exchanges, just place a new order on our web site.
Return an item(s) within 30 days of purchase for a full product refund. Just email to let us know it's coming. Then, drop it in the mail! Note: To and from shipping is not refundable. For exchanges, just place a new order on our web site.
